3 Easy Steps

​1. Leave your information

Leave your email or phone number and one of our experts will reach out right away.

​2. Prepare your questions

Get ready to be helped! One of our experienced experts will learn more about your problems and help you get setup. 

3. Get helped

Enjoy a 15-minute free trial to ask whatever questions you'd like. We'll make sure you get the assistance you're looking for. ​

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Tech Support Reinvented

Forget the hold times, headaches, and frustrations of tech support. Schedule a call and we'll have a trained tech expert ready to answer any question you might be facing. Whether you want to learn or just need a quick fix, we're here to help. 

Ask about anything:
  • Email or Skype troubles
  • Difficulty importing photos and movies
  • Virus questions and concerns
  • and more!
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- Alex Gottwald
Founder of AskAlex

Our Promise

When you use AskAlex, you'll be connected directly to a student technology expert at Duke University. Each expert is carefully screened and selected for their strong technology skills and teaching abilities.

Meet Our Experts

Justin Bergkamp

Security Expert
​Computer Science/Education
Duke '18

Alex Gottwald

Founder
Econ/Computer Science
​Duke '19

Brett Lardaro

Microsoft Office Expert
Mechanical Engineering
​Duke '19

The AskAlex Difference

You shouldn't have to sit on hold for hours for a five minute technology fix, or spend even more time taking our computer to a store. With AskAlex, we imagine a solution where tech support can be as simple as asking your trusted friends.