​We have answers.

Forget the headaches. Use AskAlex when you need help on the computer.
We put you in a one-on-one video chat with a certified representative. They'll share your screen to help find a solution, making sure you understand what's taking place. From minor annoyances to major bugs, we'll find the fix.

Our Solution

Our Mac and Windows app just works. Install it once and click-to-call when you need help.

Click-to-Call

No need to even pick up the phone. Click on our app and you'll be speaking to a live technician within 5 minutes.

Certified Represenatives

Real people that you can see–and understand. We guarantee we'll find a fix. If we can't, you don't pay.

Live Screensharing

Share your screen with us to avoid a lengthy explanation. You maintain control of the mouse and we'll guide you as you go.

Our Plans

We realize that all users are different. Pick a model that works for you. 

Per-Resolution

$5 per problem resolution. No hidden fees and no setup charge. $5 for a guaranteed fix. It's that easy.

Personal Subscription

Per-month pricing to receive unlimited resolutions. Need help often? This is the plan for you.

Organization Subscription

Per-month pricing to receive unlimited support at your organization or business. Get the support you need without the costs of a dedicated staff.